Refund Policy
Mo Streams Refund Policy
Effective Date: 2025
At Mo Streams, we strive to provide a fair and transparent refund policy for our users. This Refund Policy outlines the terms and conditions under which we provide refunds for our services.
Content Upload and Sales Refund
- If you upload content to the Platform and it does not meet our guidelines or is not approved, you may be eligible for a refund.
- The refund process may take up to 60 to 180 days, depending on the complexity of the issue and the speed of resolution.
- To initiate a refund, please contact our support team at support@mostreams.com.
Membership Refund
- If you purchase a membership subscription and cancel within 30 days, you may be eligible for a refund.
- The refund process may take up to 30 to 60 days, depending on the payment method and processing time.
- After a month of being on the Platform, there is no refund for membership subscriptions.
Conditions for Refund
- To be eligible for a refund, you must meet the following conditions:
- You must have a valid account on the Platform.
- You must have uploaded content or purchased a membership subscription.
- You must have contacted our support team to initiate the refund process.
- Refunds are only issued in the original payment method.
Exceptions to Refund Policy
- The following exceptions apply to our Refund Policy:
- Refunds are not issued for content that has been downloaded or accessed by other users.
- Refunds are not issued for membership subscriptions that have been used to access premium content or features.
Changes to Refund Policy
- We reserve the right to update this Refund Policy at any time.
- Changes to the Refund Policy will be effective immediately upon posting on the Platform.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact our support team at support@mostreams.com.
By using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.
2025
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